How Ordering Works
1
Prepare Materials
Gather your photos, slides, or negatives and organize them according to our guidelines.
No slide carousels
Please remove prints from frames.
Please indicate negative frame numbers you want digitized on film stripes.
2
Place Your Order & Checkout
Please verify that the number of slides, negatives, and prints included matches your order. Items received beyond the quantity purchased will not be processed until additional payment arrangements have been made. Please include a copy of your invoice in your packaging.
3
Ship to:
Ship via UPS or another carrier to our address.
3Strand Photo Preservation
2025 Zumbehl Rd
Box 55
St. Charles, Mo. 63303
Write your Order Number on the outside of your package.
Submission Guidelines
- Package all photos in moisture-proof bags to prevent environmental damage during transit.
- Use stiff, non-bendable mailers or small box to ensure your prints remain flat and protected.
- Always include a printed copy of your order confirmation inside the package.
- Choose shipping via UPS or another carrier.
- Customers retain ownership of all submitted materials and are responsible for ensuring they have the legal right to reproduce and digitize copyrighted images.
- Submitted materials must comply with all applicable laws. We do not process materials containing illegal content, including Child Sexual Abuse Material (CSAM) or content depicting human trafficking. Any suspected illegal material may be reported to appropriate authorities. We also reserve the right to decline materials that contain explicit adult content. and returned without a refund .
Ordering FAQ
What is your standard turnaround time?
Our standard turnaround time is typically 5-7 business days once it reaches our facility and depending on the project size. We prioritize quality and careful handling for every individual memory.
Is shipping my original photos safe?
Yes, we recommend utilizing fully tracked and insured shipping methods. We provide clear packaging guidelines to ensure your materials arrive safely at our Missouri facility.
When is payment required for my order?
We keep the process transparent. Orders are invoiced and paid before you ship to us.
All orders will have a Flat Rate Shipping and Handling Charges at checkout.